Anonymous

Shady read everything

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Repeatedly ask and was told no contract and only signing authorization to start work. Big mistake not reading being busy at work and stuck in 36month contract. They raise there price weekly not filling chemicals to Max then using it as usage for next week. There are many companies that do chemicals for your facility that do not require contract. Which I was told helps them recoup there cost of the free dispensers they use to have there chemical there.
View full review
Anonymous

Cash checks but don't credit Account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been having issues since May of 2017. We pay them weekly and every month statement shows we are 30 to 60 days behind. I have copies of cancelled checks and they still don't fix! Every time you call and work with someone in AR or management they say they're fixing it and weeks later you get billed again and still no resolution,and the person you were talking to don't work there anymore and have to start all over!! I have had 4 different managers and 5 different AR people I've been sent to and only one still remains!!
View full review
Reason of review:
Problems with payment
Marquese Nsr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

5 year contract only benefits Cintas

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We used Cintas to supply uniforms for our medical practice. A few years into a 5 year contract we noticed that our bills had tripled.

Upon review and without notice Cintas did not honor their pricing rather they had been gouging us almost from the beginning. We called and canceled the service but the wanted 12k for a buyout of the remainder of the contract. They sued us, we hired an attorney and levied a counter suit and won. ‪Beware @CintasCorp 5 yr uniform contract is dishonest.

Prices increased w/o notice, try to cancel, they will sue you. #saynotoCintas.‬

View full review
Reason of review:
Return, Exchange or Cancellation Policy
3 comments
Guest

I had same problem. They increase their price a few dollars every few weeks.

By the end of a year, price doubled. Sales rep told me that I can cancel anytime, but when I tried, they show me a 5 years contract.

Guest

Company is a disgrace to the world of servicing others there were multiple things done behind customer backs they were only worried about sharpening their dollar didn't care about there illpeople one bit

Guest

Sounds like a greasy, slimy way to run things.

They'll kill their business at this rate.

View more comments (2)
Anonymous

No support for SSRs poor Management

I worked for Cintas and we are all ways short on product. Short on mats, toilet paper, Terry towels, approns, soap, heavy scrub, etc.

I had to leave because it was about the bottom dollar with them. Management was more worried about numbers for Cintas than customer service and what there bonus was going to be each quarter. Worked there for 2 years. They all ways wanted you to sell sell sell.

SSRs have a lot of pressure to get everything done without any support from management.

You have more stops than one person can handle per day. You are expected to complete each stop without promlems.

View full review
Anonymous

Pissed mechanic

Started using them in Nov. of 2015.Uniforms were wrong when got them and did not even get all of them for 2 months.We are still trying to get them corrected.Contacted our sales rep. And they tried to say we were under a 5 yr. contract . They said it would cost us $1500 to get out of contract. Then we find that someone has forged my signature on the reference form. Asked them about it and no one gave me an answer. Uniforms were dirty and smelled worse then when they went in to be cleaned. Started to wash them my self. Shirts had two different color yellows and they were slanted on both sides. You could see the glue around the patch. This is still going on now in 2018. Told driver and he said he would take care of it . Nothing has happened. They do not have very good communication. Or they chose not to do anything.
View full review
Reason of review:
Not as described/ advertised
Anonymous

Don't Sign Electronic invoice

Horrible! Multiple instances of improper billing and overcharging.

Management's reply after a month of calling, "You signed it" Electronic invoices without any totals or details signed to start work or give an estimate and turned into a bill for over $1000 to recharge 9 fire extinguishers. I could have bought twice as many new ones for half that amount. DO NOT DO BUSINESS WITH CINTAS!!!! Also, charged hundreds of dollars per week to clean 2 bathrooms that 90% of the time didn't get cleaned.

And now they bought out the uniform vendor we use.

There is sure to be an issue there as well. There are other reputable companies that offer better service and pricing.

View full review
Loss:
$1000
Reason of review:
Order processing issue
Anonymous
map-marker Pembroke Pines, Florida

Bad service & charge for service we did not receive

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Mr Hank Brown. Told me they will no longer service my 3 accounts
View full review
Reason of review:
Problem with delivery
Anonymous

Cintas Scam Artist...

10/26/2017 Yup Dealing with them and an attorney now. The last time they were out, the parts guy signed the doc for delivery which ended up being a contract.

Now they are telling me I owe them around $22k for loss of income. Well with all the complaints and lawsuits from the deep pocketed Cintas. I am not giving them a dime. They were in breach of contract when the Safe washer was broken and they refused to do anything.

That went on for months. So here I am already a pro dealing with Cintas. The last company was an auto repair company. They told me I needed to sign something when they came out.

I looked at them when I saw the contract. I said are you nuts... I dont sign anything. This was all on video with audio.

There sales rep said it was for the delivery of supplies, not an actual contract... I gave it to my attorney at the time and the judge. They paid my attorney fees. So now again another company have to deal with them yet again...

Note to all: Cintas has and will always be a scam company. They only people that make out is Cintas and there attorney that is on retainer. In the instance you do sign a contract with them. Always read the fine print and make sure you are the only person that can make any decisions for your company...

Each time they come out make sure everything that is on the invoice they are replacing or changing. You have to watch them like a hawk.

BTW just looked at the BBB rating and of course its an F -- Fail.. I wish everyone luck dealing with the scam of Cintas.

View full review
Anonymous

Cintas is a rip-off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I worked for Cintas in Knoxville tn. I watched time and time again when they would charge customers for services that wasn’t done, and when I said something about it I was told that the customer would never know and to not say anything about it.

The Hr manager blows everything off when you tell her anything or says I’ll get back with you about it and never does.

The new GM is in over his head and thinks it’s Fine to rip off customers and employees. If you have a sales partner with the name Grant run him off he is the biggest liar that works Cintas

View full review
Reason of review:
Poor customer service
2 comments
Guest

Would be great if current & former Cintas customers would post complaints at CEORater.com so that institutional investors may see the comments. Here is the Cintas profile page URL: https://www.ceorater.com/ceo/666/647

Guest

I work at the Knoxville location and you are very correct on what you said The market manager is a thief he buys stuff on a corporate card for himself and acts like he bought it for his guys.charges customers for work not completed and tried to say the guys didn’t tell him that is wasn’t done when there was paperwork on his desk which stated what was done and not done he shredded the evidence so he wouldn’t get in trouble. All the partners that work for him are looking for new jobs to get away from the cheating of customers. The HR manager don’t believe what you tell her she says she will investigate it but she never does all she wants to do is take her hour and half lunches to get her hair and nails done and do nothing

View more comments (1)
Anonymous

These people rip you off!

My fiance is a mechanic and they don't bring him or his Co workers the correct number of uniforms there boss is paying for and on his work jacket the zipper was broke and he had them take it back twice and they finally replaced it and just this week they picked up everyone's uniforms but my fiance's they seem to be ripping people off.
View full review
Reason of review:
Poor customer service
Anonymous

Cintas is trying to rip us off

After raising the weekly rates back in June of 2017 by $20.00 per week for three employees we quit them. they picked up there uniforms and informed us that 2 of the employees uniforms where bad.

We paid for um . Now 3 months later they said we were short a weeks worth of uniforms.. but there delivery guy Anthony signed off on all uniforms. Cintas now says that they did pick up the uniforms in question..but they claimed they were bad and those particular uniforms were recently replaced except the 2 we'd paid for.

Now they send us a bill for $394.20 for the supposedly bad uniforms... Which we requested the BAD uniforms back and we'd pay There Stinking bill. which they never responded and now have turned it over to Altus a collection company.

WHAT EVER HAPPEN TO REAL CUSTOMER SERVICE. I will be turning the over to our attorney this week!

View full review
Reason of review:
Problems with payment
1 comment
Guest

I am a design researcher conducting a study to better understand how companies, who contract with rental uniform providers, process and manage invoices. Given your frustration, it sounds like your feedback would be informative.

If you are interested please answer this brief survey: https://goo.gl/forms/gyYG0uPprx5SJOws1 and we will reach out to you if you qualify.

Burlie Lbn
map-marker New Berlin, Wisconsin

Total money scam

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They slam your business with new items, every time you walk in there is a new product. Ones that no one has approved. Then they say they will take it off of your invoice at the office. Which gives you a new task of monitoring the invoices for credits and removal of the item.
View full review
Reason of review:
Poor customer service
Anonymous

Very Aggressive Driver

On Thurs Aug 24 we were headed S on NJ530 having left McGuire AFB and returning home. 530 intersects with NJ70 which runs E-W, there is a full stop sign at this intersection.

To head east you would be closest to the center line of the road to turn left onto 70. If you are in the right lane you would be turning R and heading west. One of your drivers who had been following us very closely, got into the R lane, we were in the left lane with the turn signal on to turn left. There was a good amount of traffic in both directions so we had to wait for an opening.

Your driver kept edging up closer to the intersection and blocking our view of traffic heading east, if we moved up so did he. He also turned on his signal to turn left onto a two lane road (one lane in each direction). Obviously he was trying to make the turn ahead of us, it was 4:50pm and I guess he was off at 5pm and in a hurry. We were able to make our turn, although not safely.

My husband chose to obey the speed limit of 55, waiting for your driver to pass so we could get his vehicle #. He edged out several times but there was a lot of traffic heading west bound so he had to wait. He finally was able to pass and really floored the accelerator and had to brake hard to avoid the car that was now in front of him. We caught up with him at the stoplight at NJ70 & NJ539, we turned R to head south and he continued straight toward Toms River.

If you plan to keep this driver he really needs to be retrained on traffic safety, he was aggressive, rude and way over the speed limit. If there had been a cop around he probably would have been written several violations (my husband teaches driver safety for Ocean County, NJ). The vehicle # is 209467 and the van had PA plates ZJY9063. The time was 4:50-5pm on Thursday Aug 24th.

I certainly hope you take this complaint seriously, that road is terrible for traffic accidents and your driver certainly could have caused one.

Denise T. Fredericks 609-607-****

View full review
Anonymous

Cintas rip off artist

Cintas Corporation is a bunch of thief’s, they pray on Small business with there deep pockets. What a slimy group, with there fancy attorneys. Shame on Cintas
View full review
Reason of review:
Poor customer service
1 comment
Guest

I'm really pissed I have been echecks paying and there has not been a itenmiized bill and I just don't think corporate isn't paying attention to true accounts and imbeselment has been a suspicion of mine and I want all of the money that I have paid by echecks then pay for the service that I actually can verify that I was taken for a fool

Anonymous

Working on Hanger Inspector (incentive)

I saw someone recommend a opening job posting at Asian market. it's said, need hiring five women to work.

it's a very easy job to do. All you do just hanger garment everyday . If your work good and fast they will paid you up to $13.00 a hours. Now $10.25 a hours.

I was very interesting about the job and get a phone call to asked?" where are the location and is the job temporary? He told me not a temporary job but if i go online to apply . He told me i have more change to get hiring if i go thought the company. there was 3 parts of interview so i didn't know about it .

Then a week later somebody call me to get an a job interview. so then i passed the interview question for step one . 1 week later on is my first day of trial day to see if i like it. then i got another interview again for 3 times.

but when i got the job i don't like it very much but the people asking me to much question how i am doing. I have been working there about 2 months but i still training to approve my goal. they want me to work fast like other. I don't think this is in school so not guarantee that i be able to work fast.

This is not easy job to work . I hated standing all day long. i hurt my foots everyday. but it was a very good place to work because the facility is very nice and clean safe working environments.

People greeting your very nice, welcome you and shake your hand all the times.

Something that i don't like about cintas is the vacation it's hard to take a day off. or terrier way you can call sick for a day off.

View full review
  • 1
  • ...
  • 15
  • 16
  • 17
  • 18
  • 19
  • ...
  • 23