Cintas Rug Service
Do not deal with this company. Once you sign a contract they are free to raise the price to whatever they want.
The monthly charge went from $55.00 per month to over $77.00. When I complained they tried to sell me additional services but stated I was basically tied to them until 2019. I can't believe that the contract was valid. We are simply not going to allow the service rep into our facility.
It's going to be interesting to see the legal repercussions of this action but we are going to do it anyway. I think anyone who does business with this company needs to be aware of the unethical way they do business.
Reason of review: Pricing issue.
Location: Grand Island, New York
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Hello,
We are having similar issues. What was the legal reprocussians?
Reduce the Qty of mats or services to the min. then continuously make them call for payment.
Tell them you can't afford the service anymore.
I reduced our weekly service to 1 mat, then I drove them nuts trying to get payment, your account becomes a huge loss every week for Cintas, they'll let you out of the contract. They let me out.
Cintas, would come into our corporate stores all over the nation and swap out our carpets. Wouldn't say a word and would just walk out.
Then after this was going on for years we get an email that says they never should have been doing this. Some stores Cintas was swapping out the mats more than once a week other stores every week. It was supposed to be 1 time a month and they where just charging our accounts *** nilly and nobody ever realized what was going on.
I know someone who worked for another company similar to ours and Cintas was coming into his store 3x a week! Then after they where doing that for a year his boss told him that Cintas was supposed to be doing it 1x a month!