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1.0

Our sales man Honeycutt, came to our office, and explained our services that we would be receiving if we used Cintas uniforms. Honeycutt reassured us that it will be much less to rent our uniforms, than purchasing uniforms right out.

Honeycutt also said that they offer cleaning services but will not charge us for cleaning services if we choose to wash our own uniforms. As Honeycutt was getting to us signing, we were reluctant because we did not want to get stuck in a contract. This is when Honeycutt said that we were only going to be put on a trial, and if we wanted to get off of the trial that we could cancel it at any time. We even asked if it was a contract, Honeycutt flat out said no.

Honeycutt even showed us all of the paper work, stating that it was not a contract. He just needed the signature that said that Cintas had our permission to put us on a trial that could be cancelled at any time with no obligations or hassles. Honeycutt repeated that over and over reassuring that we were not signing a contract. After six months, problems with setting up the payments, gettting charged for laundry services we never used, and paying Cintas well over $200.00 a month for 3 employee's,( being the owner of our company and two other technitians, we are a tiny mom and pop shop) we had to cancel, business was slow, we had to let our two employee's go, General Contractors werent paying us, so we were close to shutting down.

We tried contacting Honeycutt and he never got back to us, he always seemed to be away from his office.

So we asked our driver, he let us know that Honeycutt had lied to us and that we were never on a trial. Honeycutt had us sign a five year, cannot get out of contract, in order to get him a higher position with the company. Found out that he did it to alot of people, and he finally got his promotion, and is sitting pretty. Meanwhile, the only way our company can get out of this contract would be to pay $15,000.00 , that is what our company will have paid Cintas by the time our five years is up.

Reluctantly we had to stay with Cintas because we could not afford the ridiculous fine.

My husband and I ended up working pretty much 24/7 in order to recover from much loss, and try to keep our business, and home. We tried to make sure that we only had two credit cards to use, one for business, and one for personal. We were trying to cancel our american express but the only problem was that Cintas was taking money out for weekly payments from our American express. We tried to get them to switch to our bank of America card but Cintas would not let us.

We continually try to get out of what Honeycutt got us into, but Honeycutt never returns our calls, and will be moving up in the Corporation, which leaves our Company stuck with Cintas, counting the days we can be free of their services.

They always mess up orders, and it is a real pain. Please consumer beware of this company, and Honeycutt

Reason of review: need to get out of contract, stop using our american express, let us have an option, make honeycutt keep his damn promise he made even though he lied through his teeth.

Preferred solution: Stop using our American express, and get us out of the contract, give us what Honeycutt promised us.

Cintas Pros: Drivers were really nice.

Cintas Cons: Everything else.

Location: 6300 Harris Technology Blvd, Charlotte, NC 28269

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Guest

Did u enjoy the "meat"?

Guest

Wow im meating with this company tomorrow, im so glad i read this before the meeting. Im sorry this turned out so bad for you.

Tamia Slo

I have the same problem, I ended up finishing out the intial 5 year contract. Notified cintas that I was going to cancel and months in advance of my contract ending and turned in all my uniforms.

They continued to charge me and threaten me with litigation if I didn't sign another 5 year contract. I am going to fight it tooth and nail.

Horrible ethics. How did your case end up?

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