Cintas - Rented Linen Thrown Away!
I have been using Cintas for 4 years now. Since they don't rent linens, I rented 20- 90" Table clothes and 120 napkins from a local party rental place.
One of my employees put them in plastic trash bags, not Cintas laundry bags, as I asked him to. Unfortunately, he put them in the Cintas lockers outside, not asked to! The day after Cintas picked up their full laundry bags, AND the two plastic bags of linen, I called them to ask if they had them. They said that they threw them away!
This cost me $785 in replacement cost.
Cintas is telling me tough luck! Reviewing my contract now to see if I can sue for the $785!
Reason of review: Problems with payment.
Monetary Loss: $785.
Preferred solution: Full refund.
Location: Leicester, Massachusetts
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