Cintas Reviews

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Cintas corporation will have you sign a 5 year agreement without telling you. I've been a customer for 2 years , my driver was always short products, price increase almost every 3 months, couldn't take it anymore so I called cintas to discontinued service that's when I...
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58 comments
#1947877

I found a company that helps you fight the uniform rental companies by documenting quality problems, sending legal letters and cancelling with cause. Here they are: Uniform Bright a www.UniformBright.com

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ID
#378873 Review #378873 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Loss
$25000

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Verified Reviewer
New Reviewer

Missing pants and Size change time.

VERY POOR CUSTOMER SERVICE! Called last week about missing, they said it would take a few weeks. The called to because I only received 2 of the 8 I. Was told I should be getting. I talked to the person delivering our uniforms and they told me, they forgot to put my pants on the truck. WTF!!

User's recommendation: Go somewhere else!

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ID
#2760463 Review #2760463 is a subjective opinion of poster.
Location
Plymouth Charter Township, Michigan
Loss
$100
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Job offer

Hi, so I received a text message for a job opening earlier today. They said their name was Melissa brown she was a Manager she said. She said I got the job but she needed a picture of my license and social security card. After I sent the information requested over I began to get skeptical and was wondering if it was legit.
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ID
#2753662 Review #2753662 is a subjective opinion of poster.
Location
Valdosta, Georgia

I was treated unfair

Cintas are very unprofessional I went on 4 interviews they talk like I had the job haven't heard nothing since they wasted my time they are liars

User's recommendation: Stay away.

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ID
#2735960 Review #2735960 is a subjective opinion of poster.
Location
Albany, Georgia
New Reviewer

Poor service

salesman stated they could remove all stains from uniforms. If stain was not removed then Cintas would replace the uniform using their additional fee service. After several months of failed stain removal they began to replace the uniforms with pockets that were sewed closed. then they stopped replacing the items and gave us back uniforms that still had stains. They refused to provide replacement but continued to charge for the replacement service.

User's recommendation: do not use this service.

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ID
#2698418 Review #2698418 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • Drivers are friendly
Cons
  • Does not honor service
Loss
$5000
Preferred solution
Full refund
New Reviewer

Horrible customer service.

My sales rep told me my service was month to month. After 6 to 8 weeks of not delivering accurate products, demanded them to pick-up all equipment. I was told that I was on a 60 month contract, but my lease is only for 36 months. Why would I sign a 60 month contract. Advise please.

User's recommendation: Run.

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ID
#2642270 Review #2642270 is a subjective opinion of poster.
Location
Tyler, Texas
Pros
  • No pros
Cons
  • Untruthful sales reps
Preferred solution
Account cancellation

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New Reviewer

Excessive speed

Slow the *** down in lindsay ontario. I just witnessed a cintas truck driving like a complete lunatic on wallace drive in lindsay
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ID
#2630627 Review #2630627 is a subjective opinion of poster.
Location
Lindsay, Ontario
Preferred solution
Let the company propose a solution
New Reviewer

Extraordinary poor service

Cintas is so big now the left hand doesnt know what the right hand is doing. its a constant revolving door of personnell so the customer (ME) is always dealing with someone new. They never get anything right and are constantly trying to upsell things we dont need. They loose uniforms and give me uniforms that are for other companies. The uniforms are way overprice and they constantly bill us for uniforms that they claim is damaged but really isnt damaged.

User's recommendation: buy your own uniforms and save yourself the headache from dealing with cintas. its cheaper and better in the long run anyway.

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ID
#2596189 Review #2596189 is a subjective opinion of poster.
Location
Lafayette, Louisiana
Product
Cintas Uniform
Cons
  • Very large turnover so your point of contact changes constantly
  • Poor pricing
  • Loose uniforms
Loss
$2500
Preferred solution
Price reduction

Missing uniform

The manager I spoke with last week, said he has been with company for 17 years ,said I'll have my missing shirt on Wednesday 6-2 2021.No shirt and won't call back with # he gave me ..soo

User's recommendation: Good luck.

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ID
#2584159 Review #2584159 is a subjective opinion of poster.
Location
Altamont, Illinois

Crooked company

When you cancel the contract you will get a bill for shortages. After 30+ years wee woke up. You can save money with another. Lie Cheat Bad company

User's recommendation: Stay away.

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ID
#2551403 Review #2551403 is a subjective opinion of poster.
Location
Laredo, Texas

Be cautious with this company!

Constant up sales!Increased invoices for no reason, if not monitored monthly!Hidden multiple year "Contracts" or "Agreements" sent inside an invoice! Must monitor monthly! DON'T SIGN any electronic devise they ask you to!Multiple divisions that don't interact. No one source customer service!Never set it and forget it service.

User's recommendation: Always get it in writing!

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ID
#2536822 Review #2536822 is a subjective opinion of poster.
Location
Hartford, Connecticut
New Reviewer

One of the cintas trucks almost ran me off the road

Yesterday (3/10/21) around 8:50 am I was on my way to work. I was entering IH 35 and there was a Cintas truck driving fast in the slow lane. I made it on the road in front of them and they decided to drive faster so they can cut in front of me almost sideswiping me off the road. I honked my horn for at least 3 seconds. They spend off in front of me. I'm guessing so I would not see their license plate. We both got off at they next exit. This is how I normally get to work. The driver got back on the freeway going even faster. The drivers should really enforce safety guidelines.
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ID
#2453852 Review #2453852 is a subjective opinion of poster.
Preferred solution
Driver should be fired.

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Verified Reviewer
New Reviewer

Worst company I've ever seen..

Billing for deliveries never made. Not honoring prices on contracts. Customer service is the worst. Won't return calls, no one ever answered their phone always voicemail. That way they don't have to talk to you. I will never do business with this company again.

User's recommendation: DO NOT USE.

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ID
#2450561 Review #2450561 is a subjective opinion of poster.
Service
Cintas Customer Care
Cons
  • Very poor management

Your west allis drivers are horrible

I work for a restaurant. 2 of your drivers came through our drive through at full speed and almost hit me purposely. Their attitudes after the situation was even worse. Usually every interaction we have always ends in slamming things, being rude to employees, and I am honestly surprised they still have their jobs. But when you're a danger in a vehicle, you should definitely consider who you're hiring for your company.

User's recommendation: Termination of contract. They should not be behind the wheel of a vehicle. I will personally be finding out who they were and making a more formal complaint.

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ID
#2443292 Review #2443292 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Horrible service

I've been working with Honda for 4 months and still have yet to get my uniforms. We are given 1 loaner uniform that has to be washed every day. I've inquired the whereabouts of my uniform, and they were not even ordered and my name was not even on the order list. 2 wells later after inquiry, still no uniforms and I do not have time to wait in line for an hour to keep on their tails about their job. This is absurd.
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ID
#2415183 Review #2415183 is a subjective opinion of poster.
Location
Atlanta, Georgia
Product
Cintas Uniform
Preferred solution
Deliver product or service ordered

Driver misbehave

Today cintas driver delivery driver at 7 am at 92 cartwright ave toronto, cappolla food block all driway. People making horn and he misbehave. Very unprofessional drivers
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ID
#2285763 Review #2285763 is a subjective opinion of poster.

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