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Cintas - Bad CS

Called Tuesday after driver left, left me 2 incorrect garments. ..no response 3 days later after speaking with CS rep, happens every month, always leave me pants with wrong name, wrong size. ..even left me a pair of shorts, not allowed to wear even!
2.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1401012
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Van # 293144, new Jersey tag XGD-C37 Driver had altercation with a guy in a white truck, it went back and forth for about 1 mile or so, driver was swerving to pretend that he was going to hit the truck. Speeding up very fast at times , other cars at times had to slam...
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1.3
#1400924
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Lie #1 Signed up for uniform service and was told we would be in a 1 year contract. Three years into contract now and try to cancel because price increases and billing issues. We learn we have a 5 year contract and will have to buy it out. We signed the contract so...
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Anonymous
Tom

Yeh, they suck. They're always shorting us uniforms. In our contract is says that the customer can reject the price increase within 10 days of notification. Which then Cintas ...

2.5
I liked
  • Good uniform quality
  • Delivery person was very nice and coooperative
I didn't like
  • Deceitful sales practices
#1400472
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Please do not order uniforms from here. They will over promise and under deliver on every aspect. Worst quality fabrics at absurd pricing with a bonus of incompetent workmanship. With uneven seams, sizing so off you will not know what size to order, wear a 4, order...
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1.0
#1397178
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My manager tried canceling with this company, they brought the uniforms anyway and when I told him to take them back and our manager will call later. He refused. explained to me in not so many words that even if we dont want it we are getting it anyway. DO NOT DO...
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#1396145
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We had used G & K for a long time and had no complaint until it was been bought over by Cintas. Though bills had been paid, they keep sending emails and saying that they were not paid. Even after we complaint to the corporate office they are still sending me emails for...
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#1395115
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We have dealt with this God awful company for almost 3 years now. They are deceiving, unethical and completely horrible to deal with. They had us sign an electronic form saying it was a release form from installing equipment and it ended up being a 5 year contract!!!...
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1.0
#1392010
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We were VERY unsatisfied with Cintas at our Bakery. Their representative brought in a form after they received our notice to cancel at the end of our 5 year term. The form was to give us "price breaks" due to increased volume of product our business was using. 2 months...
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Anonymous
Rick Cihak

After posting this I was contacted by Cintas and they DID allow us to cancel the contract without the "Buy Out". I would hope that Upper Management would consider these review...

Anonymous
admin

I too have had issues with them allowing us to cancel. I have made it clear I don't want to renew they said for me to cancel I had to pay $12,000 to get out ... The delivery p...

2.2
I liked
  • Delivery person was very nice and coooperative
I didn't like
  • Business practice on cancellation and renewal
#1374172
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Cintas - Payment dispute

I did not get paid ! Tryed calling company here did not get help !
#1371185
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Contact Cintas

Mailing Address:
Cintas Corporation
PO Box 625737 6800 Cintas Boulevard
Cincinnati, Ohio 45262-5737
Phone:
(513) 336-6300
More
Ever since Cintas bought out G&K and we were forced into there service, everything was going good up until 2 months ago. They replaced our regular route driver with someone who has NO CLUE what he is doing! They offered us a contract and when we signed they reviewed...
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Anonymous
Cintas Scam

Wow, I can completely identify with what you’re saying. I worked for Cintas as well, but luckily just for 5 years. Cintas truly is a scam company. They constantly misplace or ...

#1370999
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