filters
state:
Show
city:
Show
product:
Show
As a manager of a small property I contacted Cintas to get pricing on mats for our doorways. Sales Rep Kyle Popish stopped by my property to discuss options. I was straight up with him telling him we were on a very tight budget and would not need any additional...
Read more
Anonymous
Anonymous

Ouch!! What a shady tactic.However, in regard to your point about local companies, they are often worse than a big national company. There is little oversight with the mom and...

Anonymous
Anonymous

Cintas over charges customers and will fine large amounts of money to get out of contracts. All drivers work on commission and they are not going to do what is best for custom...

1.0
I didn't like
  • Very poor management
  • Sales manager
  • I have never worked with a worse vendor incompetent
#1193600
Reply to reviews
They teach their drivers to lie & steal from you. Each week they “refill” your containers of detergents & where the contract ssysvyoure only charged for what you use, is a complete lie. They “average” you out over a period of time & that becomes the new amount you get...
Read more
Anonymous
gdflaske

how can you get out of their contract? We too are very unhappy

1.0
#1201084
Reply to reviews
I had a 3 year contract with Cintas. My driver and I talked in Feb and I advised him I would not renew as our business is very slow and we had to cut back on our expenses. He said ok, we will talk next month. The following month was another driver and I just assumed he...
Read more
Anonymous
Anonymous

You are correct. CINTAS purposely overcharge people and will fine you for wanting out of contracts. I do not reccomend them and I used to work there.

#1240181
Reply to reviews
Cintas bought GK located in Montreal few months ago and they are clearly not able to merge properly! The implementation of the ERP doesn't work as well as the switch for new uniforms! Despite two meetings where we have been promised it will improve we are experiencing...
Read more
Anonymous
Anonymous

As a former G&k employee that went through the transition. I agree.It would take 3 months or more for new uniforms (which either didn’t fit or were the wrong style) the custom...

1.0
#1272482
Reply to reviews
I worked for Cintas and we are all ways short on product. Short on mats, toilet paper, Terry towels, approns, soap, heavy scrub, etc. I had to leave because it was about the bottom dollar with them. Management was more worried about numbers for Cintas than customer...
Read more
#1111600
Reply to reviews
As an Automotive repair shop owner one of the necessary evils is to provide uniforms for my Mechanics. I got rid of Cintas years ago because of the illegal rate increases violating their own written agreement. I liked G&K until they were bought out by..... you guessed...
Read more
Anonymous
Anonymous

Class action lawsuit

1.3
#1193303
Reply to reviews
Appalling business practices, service folks lie and charge for products you don't need or use, even if you have told them to stop. Bills are impossible to understand and they don't call you back to explain them. Add minimum charges on to bills some as high as $400 -...
Read more
#1246081
Reply to reviews
Cintas - Bad Company
This is a message for new customers. stay away from Cintas, do your research before you sign any contracts with Cintas. the towels I receive are dirty and have an odor. some of the aprons are stained, discolored, missing strings to tie and holes. I am being charged for...
Read more
Anonymous
Anonymous

Class action lawsuit

I didn't like
  • Very poor management
  • I have never worked with a worse vendor incompetent
#1188893
Reply to reviews
I purchased a dog grooming shop last month. The last owner was using cintas so I thought I would too. Easier than switching to a new company. The driver and I agreed on a deal that would cost me $90/month and he left some of the products. A few weeks later I get a bill...
Read more
1.9
I didn't like
  • Absurd billing practices
#1113787
Reply to reviews
We are a new business. We thought we can rely on Cintas. They pitches the service very well. But could not deliver basic services. Truck driver shows up to the business at hours of their choice, leave an invoice and say "I don't have anything for you". When the issue...
Read more
1.0
I didn't like
  • I have never worked with a worse vendor incompetent
  • Absurd billing practices
  • Bully tactics to intimidate customers who speak up
#1241523
Reply to reviews